Step 4: Use Case Prioritization
What should we build?
Feasibility Calculator
Auto-calculate: (Data×40%) + (Risk×30%) + (Capability×30%)
| Use Case | Linked Value | Impact | Feasibility | Priority | Phase | Actions |
|---|---|---|---|---|---|---|
AI-Powered Customer Support Chatbot Intelligent chatbot to handle tier-1 support queries with 24/7 availability | Improve Customer Satisfaction | High | 4.0 High | High | Phase 1 | |
Automated Invoice Processing OCR + NLP to extract and process invoice data automatically | Reduce Operational Costs | High | 3.5 High | High | Phase 1 | |
Predictive Maintenance System ML models to predict equipment failures before they occur | Risk Mitigation | Medium | 2.8 Low | Deprioritize | Phase 3 |
Priority Matrix
Impact vs Feasibility visualization
Strategic Bet
Medium Priority
High Priority
AI-Powered Customer Support Chatbot
Automated Invoice Processing
Deprioritize
Deprioritize
Predictive Maintenance System
Medium Priority
Deprioritize
Deprioritize
← Low FeasibilityHigh Impact ↑High Feasibility →
Prioritized Backlog
Use cases ranked by priority
1
AI-Powered Customer Support ChatbotHigh
High
Phase 12
Automated Invoice ProcessingHigh
High
Phase 13
Predictive Maintenance SystemDeprioritize
Low
Phase 3Summary
Total Use Cases3
High Priority2
Medium Priority0
Strategic Bets0